| YOUR LOGIN FAILED? |
| 4.2.1 | Your password is expired |
| Renew your password.
If you get the error message "The conditions of use are not respected. Your password was modified too recently. (...)", it is because of a 7 days-security period of time during which the user cannot reset the password by himself/herself.
If necessary, contact your ADF or call the Help Desk. |
| 4.2.2 | You did not receive it by e-mail |
| | Contact an ADF giving your IPN and new e-mail address.
Then, refer to the other items of this page. |
| 4.2.3 | Your IPN is expired and/or suspended and you know your ADF |
| Request your IPN reactivation from him/her. |
| 4.2.4 | Your IPN is expired and/or suspended and you do not know your ADF |
| Contact the Help Desk who will send you by e-mail the name of your ADF. |
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