| YOU DO NOT HAVE A PASSWORD? |
| 3.1 | Your forgot it |
| Get a new password by e-mail.
If you get the error message "The conditions of use are not respected. Your password was modified too recently. (...)", it is because of a 7 days-security period of time during which the user cannot reset the password by himself/herself. |
| 3.2 | You did not receive it by e-mail |
| Contact an ADF giving your IPN and new e-mail address.
Then, refer to the other items of this page |
| 3.3 | You are a contact of Renault |
| You have received your IPN in an email informing you that you were registered by Renault in the Supplier Directory.
In order to connect to the Portal, request the activation of your IPN |
| 3.4 | Otherwise |
| Contact an ADF or call the Help Desk |
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